TERMS OF SERVICE

OVERVIEW

Welcome to Sheens! The terms “we”, “us” and “our” refer to Sheens. Sheens operates this store and website, including all information, content, features, tools, products, and related services, to offer you – the customer – a carefully curated shopping experience (the “Service”). Sheens is powered by Shopify, the platform that enables us to provide the Service to you.

The terms and conditions below, along with any policies referenced herein (collectively, “Terms of Service” or “Terms”), describe your rights and obligations when using the Service.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to the Terms of Service or the Privacy Policy, you should not use or access our Service.

SECTION 1 – ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Service on devices that you own, purchase, or manage.

To use the Service, including accessing, browsing our online stores, or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have the full legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account login information and for all activities associated with that account. You may not transfer, sell, assign, or allow any other individual to use your account.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide accurate descriptions of our products and services on our online stores. However, please note that the colors or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store and its specific settings and configurations.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be identical to the images shown in our online store.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, it constitutes an offer to purchase. Sheens reserves the right to accept or reject your order for any reason, at its sole discretion. Your order is deemed accepted only when Sheens confirms such acceptance. We must receive and process your payment before an order is approved. Please double-check your order before submitting, as Sheens may not be able to process cancellation requests once the order has been accepted. In the event that we reject, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are only refundable or exchangeable in strict accordance with our Refund Policy 

You represent and warrant that the products you purchase are for personal or household use only and are not intended for commercial resale or export.

SECTION 4 – PRICING AND PAYMENT

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be reflected in your order confirmation email. Unless explicitly stated otherwise, listed prices do not include taxes, shipping, handling, customs duties, or any import fees.

Prices listed on our online stores may differ from prices offered at physical stores or other online stores operated by third parties. We may, from time to time, offer promotions applicable to the Service that may affect pricing and are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are legally authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including shipping, handling, and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for any delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the carrier, customs clearance processes, or events beyond our control. Upon our handover of the products to the carrier, title and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, as well as the design, selection, and arrangement thereof, are owned by Sheens, our affiliates, or our licensors, and are protected by United States and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for your personal, non-commercial use only. You must not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as conferring any license or right to you under any patent, trademark, copyright, or other intellectual property rights of Sheens, Shopify, or any third party. Unauthorized use of the Service may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Sheens.

Sheens' name, logo, product and service names, designs, and slogans are trademarks of Sheens or its affiliates or licensors. You must not use such marks without the prior written permission of Sheens. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are the intellectual property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the Service. We neither monitor nor have any control or input over these tools.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Service may include materials and links to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites, or the purchase or use of goods, services, resources, or content made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Sheens is powered by Shopify, the platform that enables us to provide the Service to you. However, any purchase transactions you make at our Store are directly with Sheens. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the purchase transactions between you and Sheens, including any loss, damage, or injury arising from the products and services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your transactions and shopping with Sheens.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed, and certain personal information may be governed by Shopify's Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read these privacy policies.

Because the Service is hosted on the Shopify platform, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service for you. Information you submit through the Service will be transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence, in order to provide the service to you. Please see our Privacy Policy at [LINK] for further details on how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you send, upload, post, email, or transmit in any manner ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, copy, modify, publish, distribute, and display such Feedback on any medium, for any purpose, including commercial purposes. We may, for example, use the rights granted under this license to operate, provide, evaluate, upgrade, improve, and promote the Service, as well as to fulfill our obligations and exercise our rights under the Terms of Service